{"id":930378,"date":"2026-11-01T18:12:35","date_gmt":"2026-11-01T18:12:35","guid":{"rendered":"https:\/\/palmer-consulting.com\/strategy-transformation\/defining-the-target-operating-model-for-an-it-department\/"},"modified":"2026-11-01T19:05:32","modified_gmt":"2026-11-01T19:05:32","slug":"defining-the-target-operating-model-for-an-it-department","status":"publish","type":"page","link":"https:\/\/palmer-consulting.com\/en\/strategy-transformation\/defining-the-target-operating-model-for-an-it-department\/","title":{"rendered":"Defining the Target Operating Model for an IT Department"},"content":{"rendered":"\t\t
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\u2190 Strategy & Transformation<\/a>

Customer Feedback<\/p>

Defining the Target Operational Model for an IT Department<\/h1>

Audit the organization, identify the necessary skills, and structure a CIO Office function.<\/p><\/div>

\"Defining<\/figure><\/div><\/div><\/div><\/header>

The Mission at a Glance<\/p>

The Company<\/h2>

A national organization<\/p><\/div>

The Context of the Project<\/h2>

A national organization sought to modernize its IT department, review its governance structure, and establish a common foundation of processes. The heavy reliance on external expertise also raised questions about which capabilities should be retained in-house.<\/p><\/div>

The Challenge<\/h2>

An IT department in need of modernization, with processes requiring restructuring and critical expertise largely outsourced.<\/p><\/div><\/div>