Customer Feedback
Leading the Overhaul of a Financial Information System
Defining the target state of the financial information system and supporting its implementation within a shared governance framework.
The Mission at a Glance
The Company
An IT services organization with shared governance
Background
An IT services organization sought to modernize its financial information system and align it with its strategic priorities. The transformation had to meet the requirements of multiple stakeholders while maintaining day-to-day operations.
The Challenge
A financial information system in need of modernization to meet management needs and the requirements of multiple shareholders.
Our Approach
The Process, Step by Step
Analyze the current system and define the master plan
PALMER reviewed the existing financial information system and identified areas for improvement.
This analysis was used to develop the master plan and define the target to be achieved. The work aligned the system’s evolution with the organization’s strategic direction and governance requirements.
Selecting Tools and Designing Processes
The project supported the selection of solutions tailored to the organization’s needs.
It also included the design of financial processes consistent with the target. The work thus focused on the operational rules of the finance function as well as on the evolution of its IT environment.
Structuring the Project and Coordinating Stakeholders
A project plan outlined the milestones and responsibilities.
PALMER coordinated the stakeholders and contributed to the evolution of the IT department’s organization. This approach aimed to maintain alignment between technical work and the priorities of the finance function.
Preparing for Acceptance Testing and Implementation
Functional acceptance testing was coordinated to validate the implemented solutions.
Change management supported the teams in adopting the new tools and practices. Monitoring of the transformation ensured business continuity during the implementation phases.
Work Completed
What the “
” initiative has implemented
- 01
A financial IT master plan based on an analysis of the current system.
- 02
Process objectives and assistance with solution selection.
- 03
A project plan with milestones and responsibilities.
- 04
Coordination of functional acceptance testing and change management.
The Firm’s Support
PALMER’s Contribution
PALMER ensured alignment between the challenges of the finance function, system selection, and project governance. Our support covered the assessment phase as well as the validation and implementation stages.
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