In a complex international context, optimizing tax management is a major challenge for avoiding financial penalties and ensuring rigorous compliance. The transformation project aimed to reduce the risks associated with Sales Tax in the USA, VAT in Europe and GST in Asia, by aligning tax processes with local regulations and integrating a strategic technology partner, Avalara. This initiative strengthened invoice compliance and ensured smooth, compliant tax management worldwide. PALMER’s support ensured effective coordination of stakeholders, the adoption of agile methods and the inclusion of each specific business model, including marketplaces, in the tax optimization process.
Advanced expertise in financial transformation and optimization of international tax processes.
Support for compliance with local and international tax requirements.
Integration of technology partners to automate tax calculations and ensure compliance.
Understanding marketplaces’ business models and adapting tax processes accordingly.
Management of inter-departmental complexity (Finance, IT, Legal, Operations) and team coordination.
Agile approach for fast, efficient implementation in a constantly changing environment.
Strategic partnership with Avalara: automation of tax calculations, ensuring ongoing compliance.
Agile approach: weekly meetings to maintain a coordinated and efficient work rhythm, even in the face of other priority projects.
In-depth analysis of business models: adapting tax processes to each specific model, particularly for marketplaces.
Managing organizational complexity: successful coordination between several departments and internal and external stakeholders.
Rigorous compliance: implementation of processes to ensure tax compliance and the generation of accounting documents in line with legal requirements.
Requirements gathering: identification of the specific needs of departments (Finance, IT, Legal, etc.) and the tax constraints of each jurisdiction.
Functional scoping: drafting of a Product Requirement Document (PRD) detailing project objectives, use cases, and data to be integrated into the tax calculation engine.
Risk analysis: assessment of tax compliance risks and implementation of mitigation strategies.
Technology partner consultation: selection and integration of Avalara to automate tax calculation and ensure large-scale compliance.
Project governance: rigorous monitoring with weekly meetings to adjust actions in line with feedback and regulatory changes.
Multiple stakeholders: complex coordination between Finance, IT, Operations and Legal departments, each with its own priorities.
Extensive product catalog: management of a 465-category product catalog, requiring special attention to ensure exhaustive tax compliance.
Competition with other IT projects: limited resource management in the face of other priority IT projects.
Frequent regulatory changes: rapid adaptation to changes in international tax legislation.
The need for rapid implementation: guaranteeing solutions in a dynamic, constantly evolving environment.
Significant reduction in tax risks: thanks to the automation of tax calculations and the integration of solutions adapted to local legislation, the risk of financial penalties has been considerably reduced.
Improving compliance: putting in place a robust framework to ensure ongoing tax compliance in all relevant jurisdictions.
Time and efficiency savings: automation and the implementation of appropriate tools have reduced the time spent on tax management and avoided human error.
Optimization of internal processes: thanks to strong project governance and effective coordination between teams, tax processes have been streamlined on a global scale.
Successful adaptation to business models: tax processes have been precisely adapted to the specificities of marketplaces, guaranteeing optimal tax management.
