A major international luxury house

SAP transformation of financial and logistics processes at a major luxury house

Objective: Harmonize and enhance the reliability of financial and logistics processes worldwide

A global, strategic project

As part of a large-scale SAP project, a major luxury brand wanted to simplify its processes, reinforce financial consistency between its entities and optimize inventory management. The project covered Retail, Headquarters and Industry, with the aim of :

  • Create a common management model for all subsidiaries
  • Improve financial monitoring of inventory
  • Ensure the reliability of SAP operations worldwide

PALMER’ s intervention enabled us to challenge functional choices, guarantee the consistency of the Core Model, and ensure fluid coordination between the various project players.

PALMER’s added value

  • SAP & finance expertise: mastering complex financial and logistics processes
  • Multi-level coordination: Facilitation between Group, subsidiaries and integrators
  • Challenging functionality: guaranteeing solutions aligned with global objectives
  • Clear documentation: Creation of high value-added teaching aids
  • Global vision & local adaptation: Successful implementation in several geographical areas

The keys to success

  • Close collaboration between Group Finance Department, subsidiaries and integrator
  • Ability to combine global strategic vision with local specificities
  • Dual skills in finance and IT for seamless SAP integration
  • Simplified functional supports to encourage local support
  • Efficient deployment in key regions: Asia, Japan, Europe, USA

Course of the mission

  • Process analysis: Study of practices by major geographic zone
  • Core Model Finance: Designing a common chart of accounts for all entities
  • Gap Analysis: Identifying and closing gaps with the Core Model
  • Industrial controlling model: Specific to the Shoes business and material inventories
  • Decommissioning obsolete tools: Streamlining local retail applications
  • Preparing for stock takeover: For a frictionless SAP migration

Challenges encountered

  • Geographical heterogeneity: Harmonizing practices while respecting local specificities
  • Multiple stakeholders: Maintain fluid communication between all levels
  • Technical decommissioning: Anticipating operational impacts when retiring old tools
  • Complexity of financial processes: Group-wide standardization of practices
  • Multilingual training: Creating comprehensible and culturally appropriate materials

A concrete, measurable impact

  • Financial harmonization: Global chart of accounts, fewer errors and greater clarity
  • Inventory visibility: better financial management of logistics flows
  • Cost reduction: elimination of obsolete tools and simplification of workflows
  • Raw material optimization: Industrial management model adapted to production requirements
  • Successful SAP deployment: Training, clear documentation and effective change management
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