Optimization and automation of receivables management

Improved management of outstanding receivables for a major player in global technology services.

A major player in the technology and engineering sector undertook an ambitious project to optimize the management of its outstanding receivables. The main objective was to develop a comprehensive tool enabling detailed analysis of sub-accounts, while automating reminders and optimizing outstanding receivables management. Thanks to this initiative, the monitoring process has been accelerated and simplified, guaranteeing greater responsiveness and improved financial forecasting. The approach adopted has enabled an effective transformation of management methods, with a direct impact on the quality of the financial service.

PALMER’s added value

Development of an advanced analysis tool for optimized management.

Automate processes for monitoring and dunning outstanding receivables.

Optimize financial forecasts thanks to better visibility of accounts.

Automated solutions reduce errors and delays.

Strategic and technical support throughout the project.

The keys to success

Mapping data sources: identifying and structuring essential data.

Process automation: implementation of solutions for the collection and processing of receivables.

Advanced analysis tool: development of a drill-down solution for precise monitoring.

Continuous optimization: regular monitoring and adjustments to guarantee system performance.

Course of the mission

In-depth analysis of data sources to ensure reliable data collection.

Development of a robust tool integrating all necessary functionalities.

Automate customer email reminders to improve operational efficiency.

Implement controls and indicators to monitor and adjust processes.

Challenges encountered

Complex data sourcing from multiple systems and databases.

More reliable analyses to guarantee an accurate view of the financial situation.

Alignment with the financial objectives of a major technology group to ensure maximum efficiency.

Change management to encourage adoption of new automated solutions.

A concrete, measurable impact

Automated work-in-progress processing times.

Improved quality of financial service with more precise reminders.

Optimized cash flow thanks to improved account visibility.

Significant time savings for financial and operational teams.

More precise targeting to increase recovery rates.