Strategy & Transformation
Professions most threatened by AI
Publiée le June 30, 2025
Publiée le June 30, 2025
Artificial intelligence (AI) is profoundly transforming the world of work. While it opens the way to new professions and skills, it also threatens certain jobs, particularly those based on repetitive, predictable or purely cognitive tasks. In this article, we explore the professions most likely to be affected by AI in the near future, drawing on the expertise of Palmer Consulting, a management and organization consultancy.
With the rise of automatic checkouts and contactless payment systems, the traditional role of cashiers is in decline. AI-based technologies deliver a faster customer experience, reduce costs and optimize inventory management.
AI-powered chatbots and virtual assistants are getting better and better. They can instantly answer a wide range of questions and solve common problems without human intervention, reducing the need for human staff in call centers.
Online platforms and AI tools enable consumers to plan their trips autonomously. Sites and apps offer easy price comparisons, suggestions and bookings, making the traditional role of travel agents less relevant.
Machine translation systems have made considerable progress and can be invaluable tools for translators. They can help speed up the translation process, manage repetitive content and provide suggestions, reducing the need for human translators in certain situations.
With the use of check-in kiosks, chatbots and online reservation systems, customers can manage their own requests, reducing the need for receptionists in hotels and other establishments.
The rise of online learning platforms and automated tutorials is threatening private tutors. AI tools and educational apps offer personalized lessons, exercises and automated tracking, enabling students to learn at their own pace without the need for a physical teacher.
Data entry, which involves repetitive tasks, can be replaced by AI, which can do the same job over and over again, 7 days a week, 24 hours a day, with greater precision.
The legal sector is facing the challenge of automating tasks such as legal research and document review. AI can analyze a vast quantity of contracts in a short space of time, generate legal reports and carry out research work, reducing the demand for legal assistants.
AI is capable of analyzing massive volumes of accounting data, detecting anomalies and producing forecasts, making certain accounting tasks increasingly automatable.
The development of autonomous cars poses a major risk for cab, HGV and VTC drivers. Some companies are already testing driverless cabs, which could reduce demand for these professions.
AI doesn’t just eliminate jobs; it also redefines the skills needed. Professions combining creativity, human empathy, critical thinking and strategic management will remain sustainable. For example, novice journalists can have some of their tasks automated, but the aspects requiring contextual understanding and compelling storytelling remain the prerogative of humans.
Artificial intelligence is transforming the job market, automating certain tasks while creating new opportunities. Professionals need to adapt by developing skills that complement AI, such as creativity, empathy and critical thinking. Ongoing training and skills upgrading will be essential to stay relevant in the AI era.
To find out more about how Palmer Consulting can support your company in this transition, visit our HR Transformation page.